Client Help Desk

Contacting AADS Staff or Doctors

Should you have any questions or concerns either before or after your visit please do not hesitate to contact us at (702) 243-1885. Please remember that Nevada State law requires a valid client patient relationship to provide medical advice. Thus we cannot give medical advice over the phone prior to examining your pet or if we have not examined your pet within at least the last 12 months. See our contact page for details on how best to get in touch.

Need an Appointment?

Call (702) 243-1885 to schedule an appointment Monday through Friday between 8:30am and 6:00pm, or fill out our Appointment Request Form. Appointments are available Monday through Friday from 8:30am until 6:00pm. Emergency appointments are available but are seen during office hours only. Dr. Trimmer will take a detailed history and perform a comprehensive dermatological exam; so please be prepared to spend 1-2 hours at AADS for your initial visit.

The Referral Process

Preparing for your visit:

• Please complete the patient history form completely and bring it with you at your visit. The more information the doctor has the better! You can download the form from our website or request the forms be emailed, mailed or faxed to you prior to your visit.
• Please provide us with the information for any veterinarian your pet has seen in the previous three years so we can contact them for records
• Please do not bathe your pet for at least 3-5 days before your visit.
• Please bring any medications and supplements that your pet is taking currently with you at the time of your visit.
• To have an allergy test performed your pet must not take certain medications prior to testing. Do not discontinue any medications without talking to your family veterinarian first.

Following your visit:

Your family veterinarian will be sent a detailed copy of the results of any diagnostic tests performed and the treatment recommendations after each examination. A copy of this letter and all test results be forwarded to you for your records.

Contacting your family veterinarian:

Prior to your visit please contact your family veterinarian for a copy of your pet’s records. If possible please have them faxed to our office prior to your visit or bring them with you at the time of your visit. Often times it can take several days for records to be sent from your family veterinarian’s office to our office. Please call them several days before your appointment to allow enough time for the records to be sent. Our fax number is (702) 644-9261. Following your visit a letter will be sent to your family veterinarian updating them as to our doctor’s findings and treatment recommendations.

Fees

An initial examination fee will be quoted over the phone when you make an appointment. Follow up examinations are performed at a lower cost than the initial examination and an estimate for the exam fee can be requested when the appointment is made. A written treatment plan will be provided if more in depth testing is needed once the examination and preliminary diagnostics are evaluated.

Payment for all services and testing is due at the time it is performed. For your convenience, we accept Visa, MasterCard, Discover, cash, and CareCredit.

Client Forms

Below are links for downloading the client information and patient history forms. Please complete them and bring them with you at your initial visit.

• New Client Info (pdf)
• New Patient Info (pdf)
• Appointment Reminder Preference (pdf)